Privacy Policy

Privacy Policy

Business Name: Mahabir’s Agencies
Business Address: King Street, St. Michael, Barbados
Website: www.mahabirsagencies.com
Effective Date: May 9th 2025

Mahabir’s Agencies respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We collect personal information when you:
• Create an account or place an order
• Contact us via email, phone, or the website
• Subscribe to newsletters or promotional updates

Information collected may include:
• Name
• Email address
• Phone number
• Shipping and billing address
• Date of birth (for age verification)
• Payment details (processed securely via third-party gateways)

We may also collect technical information such as IP address, browser type, and cookies to improve site performance.

2. How We Use Your Information

We use your information to:
• Process and fulfill orders
• Communicate order status or respond to inquiries
• Verify age for restricted products (vapes and hookahs)
• Improve website experience and customer service
• Send marketing offers (if you opt in)

We do not sell or rent your personal data to third parties.

3. Age Verification

To comply with Barbadian law, we may collect and verify your date of birth before processing orders for age-restricted products like vapes and hookahs. If we cannot verify your age, your order may be cancelled.

4. Data Storage and Security

We use industry-standard security measures to protect your data, including SSL encryption and secure servers. While we take all reasonable precautions, no system is 100% secure.

5. Third-Party Services

We may use third-party services for:
• Payment processing (e.g., credit card gateways)
• Shipping and logistics
• Marketing and analytics

These third parties have their own privacy policies. We recommend reviewing them before engaging with those services.

6. Cookies

We use cookies to personalize your experience and analyze website traffic. You can disable cookies in your browser settings, but this may limit site functionality.

7. Your Rights

Under Barbados' privacy laws, you may:
• Request access to the personal data we hold about you
• Ask us to correct or delete your information
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at the email address below.

8. Loyalty Points Program Data

If you participate in Mahabir’s Agencies Loyalty Points Program:
• We collect and store your name, email, purchase history, and accumulated points to manage your account.
• This information is used solely to operate the program, calculate rewards, and notify you of offers.
• We do not share your loyalty points data with third parties for marketing purposes.
• You may request access to, or deletion of, your loyalty points data at any time by contacting us.

9. Policy Updates

We may update this policy from time to time. The latest version will always be posted on our website with the effective date.

10. Contact Us

Mahabir’s Agencies
King Street, St. Michael, Barbados
Phone: 246 426 1699 ext 1
Email: support@mahabirsagencies.com